We only accept online payment through our Bank Secured Server - Société Générale.
Orders take 3 to 7 days to process from receipt of payment - we deliver via Post for Europe and UPS for International shipments, from Paris – France.
The Tracking number will be sent by email once your parcel has been passed to the courier - please note that we are unable to ship to PO boxes.
- Europe shipping charge per package is 15 € - estimated Europe shipping time is 2 to 3 business days.
- International shipping charge per package is 40 € - estimated international shipping time depends on customs clearance, but is generally 3 to 7 business days.
Goods are travelling at your risks - we are not responsible for items damaged or lost in transit - in case of damage or delay during shipping, it is your call to make claims against the courier.
We are not responsible for applicable duties and taxes due in the destination country - international duties are to be paid by you directly to UPS or to customs services, upon your receipt of the goods.
All sales are final.
Our goods are all photographed before being shipped in order to avoid any abusive claim of default or alteration. However, if you should find any fault or alteration, despite all the quality checks carried out, please inform us of this problem within one week after reception of your order. If the fault turns out, we will issue a return authorization number for you to return your item and give you choice of re-ordering (subject to availability) or taking a refund.
Products have to be returned in their original packaging. Returning items travel at your expenses and at your risks. If no authorization number shows on the package, the parcel will not be accepted and returned to you.
Your refund will take effect within 30 days of receiving the items.
These general sales terms are ruled by French law. The 1980 Vienna Convention on contracts for the international sale of Goods shall not apply. The language of interpretation is the French language. All lawsuits involving the present general sales terms will be submitted to the competent law courts that come within the jurisdiction of the Court of Appeal of Paris.